Location : Singapore ,Singapore
Overall Rating :
CSM Academy International was established in April 2005. It offers Service Management related education programs that are enhanced through our linkages with several overseas Universities and Organizations that are renowned for their specialist courses in the service arena. We have also been awarded with a 4 years EduTrust Singapore award in August 2017.
We recognize the fact that academic program offerings are in abundance and hence want to be able to address the needs of the Service Industry whereby there is hardly any academic service diplomas or degrees. The service industry now amounts for more than half of a country’s GDP in this region and hence the message becomes clear that Excellent Customer Service is now the key to a competitive advantage in a business.
Service is everything to the success of your organization regardless of the nature of your industry, be it Healthcare, Hospitality, Tourism, IT and even manufacturing.
Good Customer Service is not just the duty of the frontline staff. It should permeate throughout the organization whereby senior management has to believe in it and walk the talk in order to create a service culture in the company, thus, our service management programs from certificate to master levels would cater to the entire company needs in all sectors.
We are committed to provide a high standard of service by promoting an environment conducive to student learning. We have developed transparent redress policies that were disseminated to our students and conveyed in our communication channel in the student handbook, website, etc to assure them that their welfare is also taken care of besides their study needs
Step 1 – Fill up the following forms:
Step 2 – Attach the following documents:
Currently there are no scholarships available.